Terms and Conditions
Our terms and conditions comply with Italian legislation and are designed to ensure that our customers can shop easily and with confidence with www.giesseitaly.com.
Please read them carefully and print a copy for reference at the time you make an order.
We reserve the right to change these terms and conditions at any time and without notice. Any such changes will take effect when posted on the website and it is your responsibility to read these terms each time you place an order. By placing an order, you are indicating your acceptance to be bound by the latest terms and conditions.
These terms and conditions only cover www.giesseitaly.com and any other web sites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content of the websites that are not under our control.
Sales can be concluded also in English.
www.giesseitaly.com is property of
VIA SANDRO PERTINI 86-88
50019 SESTO FIORENTINO (FI)
Site Use Policy
The contents of this website are variously the copyright of ww.giesseitaly.com
or other copyright owners and are protected by copyright law. All brand names and product names used on this site are registered trademarks or trade names of their respective holders.
You may read and print only the material contained on this website solely for personal and non-commercial use.
You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else.
It is not allowed to create any link to or from this website without prior written consent.
You may read and print only the material contained on this website solely for personal and non-commercial use. You are not allowed to publish, store, transmit, change or adapt the content of this website in any way for any purpose whatsoever.
Errors and omissions
We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
Returns & refunds
We understand that you may need to return an item. We hope you will be delighted with our product and service, but should you change your mind or have selected a wrong item in error and wish to return product(s) to us.
You have to inform us of your decision within 14 days from receiving the item(s).
We will provide to inform you the shipping instructions,
We ask you to ensure your unwanted product is complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging in any way). If possible, please return the item(s) with the original box, packaging and accessories.
The cost of returning the item back is at your charge.
Upon completing a satisfactory validation of the item(s) returned, We well provide to refunds using the same form of payment as used to make the original transaction.
Returns For Quality Reasons
If there is a fault with your product within 12 months of delivery (or other defect with your order), we will normally offer a replacement or repair.
The guarantee period for consumable items is twelve months from date of delivery.
For Quality Reasons we have to inspect the items you have returned. Then, subject to satisfactory inspection and test of the goods by our inspectors we will process a refund, replacement or repair for you, whichever is appropriate.
Please ensure you enter any additional information about the fault in the comments box when completing the returns form.
Please ensure that the original delivery note accompanies your product.
This guarantee does not cover faults caused by accident, neglect, misuse or normal wear and tear.
If you receive your item(s) damaged:
Our carriers and we take the greatest possible care to see that your order is delivered in pristine condition. However, in the unlikely event that you take delivery of a parcel which shows signs of damage. Please, where a signature is required, sign that the parcel IS DAMAGED, and then please report the damage WITHIN 3 WORKING DAYS via this web site or by calling Giesse srl
If the correct product is ordered & the wrong Item(s) delivered:
Our Quality System ensures we check that items sent out match the order placed. However, errors can sometimes occur.
We apologize if we have mistakenly sent you a product that does not match the details on your agreed order. You must inform us within 5 working days of receiving the product. Refunds are processed within 10 working days on safe receipt of the item(s), using the same form of payment as the original transaction.
We ask you to ensure that the unwanted product is complete, unused and in 'as new' condition.
Cookies are small text files that websites send to the user’s terminal (computer, tablet, smartphone, etc.) and which are stored before being re-transmitted to the same sites at the next visit by the same user. Cookies are used for different purposes: execution of authentication information, monitoring sessions, storing information about specific configurations about users accessing the server, sending targeted advertisements to the interests expressed by the user during navigation, etc.. When visiting a site, a user can receive and store cookies that have been sent to Web sites from different servers (“third parties”) in its terminal.
TYPES OF COOKIES
Based on the law regarding personal data protection a cookie can then be divided into “technical”, which does not require consent, and “profiling” for promotional purposes, which requires the user’s consent. It is necessary to inform the user and receive their consent even for the use of “third party” cookies.
This type of cookie is further subdivided into:
Navigation / session cookie. This cookie is fundamental to be able to navigate the site using all its features, such as maintenance of the session and access to restricted areas. It is necessary, because otherwise it would not be possible to provide the services requested. This cookie does not collect information to be used for commercial purposes.
Analytical-type cookie. This collects and analyzes information about the site by visitors (page views, number of visits, time spent on the website, etc.) in order to optimize management of the site. This cookie does not collect information that can identify the user in any way.
Functional cookie. This allows browsing based on a set of selected criteria (such as language) in order to provide the user with a better browsing experience. The information gathered from this type of cookie is anonymous.
Third Party Cookies
Cookies can be installed from other sites when navigating on the website, accessible from the site but managed by other parties (third-party). In this case the owner of the site only acts as a technical intermediary between the user and these sites.
DISABLING AND ELIMINATION OF COOKIES
The settings of the browser used for navigation by the end-user both allow the cancellation and the possibility of avoiding the installation of cookies on the electronic device used.
Microsoft Internet Explorer
1. Click on “Tools” at the top of the browser window and select “Internet Options” and then click on the “Privacy” tab;
2. To activate cookies, the privacy level must be set to “Medium” or below;
1. Click on “Tools” at the top of the browser window and select “Options”;
2. Select the “Privacy” icon;
3. Click on “Cookies”, then select whether or not to “Accept cookies from sites” and “Accept third party cookies”;
1. Click the menu icon Chrome
2. Select Settings.
3. At the bottom of the page, click Show Advanced Settings.
4. In the “Privacy” section, click Content settings.
5. Enable or disable cookies:
– To enable cookies, select “Allow saving data locally” (recommended).
– To disable cookies, select “Block sites from setting any data.”
6. Click Finish to save.
1. Click on “Cog” at the top of the browser window and select “Preferences”;
2. Click on “Security” and choose the option “Block third-party cookies for advertising”;
3. Click on “Save”.
To learn more about cookies and how to manage or disable third parties or marketing / retargeting cookies, you can visit specific sites such as www.youronlinechoices.com.
COOKIES USED BY THE SITE
The site uses:
Navigation / session cookies
Analytical type cookies
Own profiling Cookies
Third Party Cookies
The site can use some services from different vendors (Google Inc., Facebook Inc. and other Social Media and Sharing Networks such as Twitter, LinkedIn, Pinterest, Yelp, ShareThis, etc.) which can in turn install technical / or profiling cookies. If you wish to have information about these third party cookies and how to disable them selectively you can do so by accessing the page http://www.youronlinechoices.com/it/le-tue-scelte.
Note: Unless there are other settings on your browser, continuing with navigation means consent in the use of these cookies. When closing the concise information (banner), consent will be recorded in a technical cookie which lasts one year.
Under to Article 13-14 of the European Regulation “Privacy” (GDPR) we inform you that the Owner of this site (indicated at the bottom of the site) is the owner himself of the processing of personal data collected automatically or received by e-mail (hereinafter “Owner”).
According to the regulation, the processing of data sent to the owner of the site is based on principles of maximum correctness, lawfulness, transparency and protection of your privacy and your rights.
In a clear, simple and transparent way we are happy to remind you that:
2. the processing of such data is done through digital or paper-based automated tools, in accordance with the purposes indicated, exclusively for the purposes required, in compliance with the confidentiality requirements and the most appropriate security measures, as indicated in the Privacy Code;
3. the provision of data is necessary and essential to pursue the aforementioned purposes and will not be communicated or disseminated to third parties;
4. the data provided will be kept for a period strictly necessary for the pursuit of the aforementioned purposes at the indicated locations, on digital or paper supports, in premises appropriately protected from access by unknown persons or non-staff, with the purpose of avoiding any type of unauthorized use, tampering, withdrawal and distraction for uses other than those for which they were conferred to the Owner;
5. in your capacity as data subject, the exercise of the rights mentioned in the European “Privacy” Regulation (GDPR) is guaranteed and in particular:
– the right to obtain from the Data Controller confirmation of the existence of your personal data and their communication,
– the right to know the technical methods of conservation and the logic of the treatment,
– the right to request the updating and integration of the data at any time,
– the right to request their cancellation,
– the right to completely oppose their treatment,
– the right to data portability, that is, the ability to transfer data held by one Owner to another.
These rights and those further mentioned by the regulations in force may be exercised by contacting the Data Controller at any time in writing at the address indicated on the website.
If it is considered that the rights mentioned have been violated or prevented, it will always be possible to lodge a complaint with the Data Protection Authority.
Sure to have provided you with the clearest, simplest and most transparent information on the behavior adopted in processing the data received, we wish you a smooth and comprehensive navigation of our web pages and contact us without hesitation for information and any other type of need, in full respect of your privacy.
Best regards, the Owner.
VIA SANDRO PERTINI 86-88
50019 SESTO FIORENTINO (FI)